FAQ
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My order is over $39, why am I being charged for shipping?
Orders that total (after discounts and promotional codes have been applied) $39 and above will qualify for free standard shipping. Orders that fall below the $39 threshold will automatically add...
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Tracking states my order was delivered, but it wasn't. Where is my order?
If tracking states your order was delivered, please first check with neighbors, building managers, and other folks in the area to see if they may have received your Kopari. If...
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How do I receive my gift card?
Gift cards are all digital and will be emailed to the email address used during checkout. If you are ordering a gift card for a friend, just forward them the...
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Can I use my gift card more than once?
Yes, you can continue using a gift card as long as there is a remaining balance.
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Where does Kopari ship to?
At this time, Kopari is only shipping in the United States.
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What shipping methods are available?
At this time Kopari is only offering Standard Shipping (3-8 business days): $5.00 ~If your order exceeds $30.00, shipping is on us!
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How can I edit my shipping address?
If you notice a mistake in your shipping address, please notify our Customer Happiness Team right away by emailing us at aloha@koparibeauty.com. Addresses cannot be changed once your shipping label...
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When will my credit card be charged?
Your credit card will not be charged until after your order has been processed.
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What forms of payment do you accept?
We accept all major credit cards, PayPal, AfterPay and Amazon Pay. Please note that all values on our site are listed in USD.