FAQ
-
Is Sun Shield Body Glow reef safe?
Given the various reef regulations around the world, we recommend you refer to your local regulations.
-
My order is over $39, why am I being charged for shipping?
Orders that total (after discounts and promotional codes have been applied) $39 and above will qualify for free standard shipping. Orders that fall below the $39 threshold will automatically add...
-
When can I use my VIP Discount Code?
This offer is unique per customer based on subscription status and email address and cannot be shared and transferred. Exclusive pricing only available for select customers and only available on...
-
Tracking states my order was delivered, but it wasn't. Where is my order?
If tracking states your order was delivered, please first check with neighbors, building managers, and other folks in the area to see if they may have received your Kopari. If...
-
How does your Coconut Melt differ from other coconut oils?
This is not your kitchen coconut oil. We searched all over the world and discovered the most premium, high quality oil on the planet for use on both skin and...
-
I have acne-prone/oily skin. Can I use Kopari products on my face and bod?
Contrary to popular belief, adding oil to your skincare routine can actually help to balance your skin and reduce the appearance of acne. Conventional oil-free acne solutions often use harsh...
-
My product is solid. Help!
To quickly restore a solidified product like our Coconut Melt or Coconut Body Glow, please run your Kopari under warm water for a minute or so, then slather on!
-
When is my card charged?
Depending on the Kopari Auto Replenishment option you choose. Your card will be charged exactly 1, 2, or 3 months after your initial purchase.
-
How do I return?
If you wish to return any of your Kopari Auto Replenishment orders, you may do so within 60 days of your order being authorized at www.koparibeauty.com/returns. Returning your product does...
-
Will I get a reminder email before my next shipment?
Yes, you will receive a reminder email, order confirmation, and shipping notification before your next shipment arrives. You can also log into your account anytime to view and track your...
-
What are my shipping options?
All Kopari Auto Replenishment shipments are free! We only offer our standard shipping on subscription purchases. We estimate 3-8 business days for domestic orders, and roughly 3 weeks for international...
-
Can I purchase your products without signing up?
Yes, all our products are available to purchase one-time only at your leisure.