My order is over $20, why am I being charged for shipping?
2 May 2018
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Orders that total (after discounts and promotional codes have been applied) $20 and above will qualify for free standard shipping. Orders that fall below the $20 threshold will automatically add a shipping charge. Before reaching out, please make sure you are not using a code that brings your total below $20. If your order is over $20, and you are still being asked to pay shipping, please reach out to our team at firstname.lastname@example.org.